Transforming Internal Communication: The Evolution of Intranet Solutions

Intranet platforms have revolutionised the way organisations communicate internally. From their inception as simple information repositories, intranets have evolved into dynamic, interactive tools that facilitate collaboration, knowledge sharing, and community building.

In the early days, intranets were primarily used to store and distribute company policies, news, and HR documents. They were static, one-way communication channels that served more as a digital bulletin board than a collaborative workspace. Employees would access these platforms to retrieve necessary documents and information, but there was little room for interaction or engagement. This limited the intranet’s effectiveness in fostering a connected and informed workplace culture.

As technology advanced, so did intranets. The introduction of social features such as forums, blogs, and instant messaging transformed intranets into vibrant social networks tailored to the workplace. Employees could now interact with content, share ideas, and connect with colleagues across departments and geographies. This shift turned intranets into hubs of activity where collaboration and communication flourished. The integration of these social tools allowed for a more inclusive and engaging platform, where every employee could have a voice and contribute to the collective knowledge of the organisation.

Today’s intranet platforms are intelligent, integrated systems that seamlessly connect with other business tools like CRM systems, project management software, and customer support platforms. This integration streamlines workflows and ensures that all necessary information is easily accessible in one place. Employees no longer need to switch between multiple applications to complete tasks, significantly increasing efficiency and productivity. Furthermore, modern intranets offer personalised experiences with AI-driven content recommendations and search functionalities that make finding information faster and more intuitive. By analysing user behaviour and preferences, these intelligent systems can deliver relevant content to each employee, enhancing their overall experience and engagement.

AI plays a pivotal role in the evolution of modern intranets. With machine learning algorithms, intranets can continuously learn from user interactions and improve their functionality over time. For example, AI can automate routine tasks such as content tagging and document classification, reducing the administrative burden on employees and allowing them to focus on more strategic activities. Additionally, AI-powered chatbots and virtual assistants can provide instant support and answers to common queries, improving the overall user experience and ensuring that employees have access to the information they need, when they need it.

The modern intranet is also mobile-friendly, reflecting the shift towards remote and flexible work arrangements. Employees can access the intranet from anywhere, at any time, using their smartphones or tablets, ensuring they stay connected to the company’s pulse. This mobility is crucial in today’s fast-paced work environment, where flexibility and accessibility are key. Whether employees are working from home, traveling, or on-site, they can stay informed and engaged with the latest company updates and collaborate effectively with their peers.

Looking ahead, intranets will continue to evolve with emerging technologies like augmented reality for virtual training sessions and blockchain for secure document sharing. Augmented reality can bring training and onboarding processes to life, providing immersive and interactive experiences that enhance learning and retention. Blockchain technology, on the other hand, can offer unparalleled security for sensitive documents and transactions, ensuring that data integrity and confidentiality are maintained at all times. These advancements will further enhance the capabilities of intranet platforms, making them even more valuable assets for organisations.

The future of intranets lies in their ability to adapt to changing work environments and employee needs. As the workplace continues to evolve, so too must the tools that support it. Intranets that can anticipate and respond to these changes will be instrumental in driving organisational success. They will need to be agile, scalable, and user-centric, providing a seamless and engaging experience for all employees. AI will continue to be a driving force in this evolution, enabling more sophisticated and intuitive features that enhance productivity and foster innovation.

Intranets have come a long way from their humble beginnings. They are now at the forefront of transforming internal communication, fostering a culture of openness and collaboration that is essential for any forward-thinking organisation. By breaking down silos and encouraging cross-departmental interactions, modern intranets help build a more cohesive and innovative workplace.

Interested in seeing how an advanced intranet platform can transform your internal communication? Book a free demo and explore the possibilities!


Intranet Solutions & Their Role in Organisational Culture & Values

Intranet solutions are the digital heartbeat of a company, providing a platform for seamless communication, collaboration, and knowledge sharing. They’re not just about technology; they’re about creating a digital environment that reflects and reinforces the company’s ethos. A well-designed intranet fosters an organisational culture rooted in transparency, engagement, and innovation, making it an indispensable tool in today’s dynamic business landscape.

Autonomy, Mastery, and Purpose

At the core of any successful intranet are the principles of Autonomy, Mastery, and Purpose, which are essential pillars of employee motivation.


An intranet that promotes autonomy allows employees to take ownership of their work, fostering a sense of independence and creativity. By providing tools and resources that allow employees to manage their tasks, access necessary information, and communicate effortlessly, the intranet cultivates an environment where individuals feel in control and confident in their roles.


Mastery, another critical component, is achieved through continuous learning opportunities provided by the intranet. This digital platform can host a wealth of educational resources, such as training modules, webinars, and industry updates, enabling employees to develop new skills and advance in their careers. By facilitating easy access to knowledge and professional development, the intranet helps employees strive for excellence and become more proficient in their jobs.


Purpose is instilled by aligning intranet content with the company’s mission, helping employees understand how their roles contribute to the organisation’s goals. The intranet can feature stories of how individual efforts have led to significant company achievements, highlight strategic objectives, and provide updates on company progress, reinforcing a sense of purpose and shared mission.

Intranets also play a pivotal role in building a sense of community within the workplace. They facilitate connections between team members, encourage collaboration on projects, and provide a space for celebrating successes. Through features like social networks, forums, and collaborative tools, employees can interact, share ideas, and work together seamlessly, regardless of geographical barriers. This sense of belonging is crucial for employee satisfaction and retention, as it helps individuals feel part of something larger than themselves.

Moreover, intranets can be a powerful tool for recognition. By highlighting individual and team achievements, they boost morale and encourage a culture of appreciation. Recognition features, such as virtual awards, shout-outs, and leaderboards, can be integrated into the intranet, making it easy to celebrate successes and motivate employees. Additionally, intranets serve as a platform for feedback, allowing employees to voice their opinions, share suggestions, and contribute to the company’s growth. Regular surveys, suggestion boxes, and discussion forums ensure that employees feel heard and valued, fostering a positive and inclusive organisational culture.

In essence, an intranet is more than just a repository of information; it’s a living, breathing space that embodies the organisation’s culture and values. It’s where ideas are born, collaborations flourish, and employees feel connected to the organisation’s vision.

Book a free demo today!

Our cutting-edge intranet solutions are designed to elevate your organisational culture, enhance employee engagement, and drive business success. With a user-friendly interface, customisable features, and robust security, our intranet solutions are tailored to meet the unique needs of your organisation. Are you ready to elevate your company culture with our cutting-edge intranet solutions? Book a free demo today and take the first step towards transforming your workplace!


Keeping the Team Spirit Alive: Social Interaction Tips for Remote Work

In the digital age, remote work has become a staple for many organisations, offering unparalleled flexibility and the ability to work from anywhere. Yet, this shift has also brought about a new set of challenges, particularly in maintaining the social fabric that binds teams together. In this blog post, we delve into practical strategies that can help remote teams foster social interaction and build a strong sense of community, ensuring that distance does not dampen the team spirit.

Here are some tips to keep the team spirit alive and encourage social interaction among remote workers:

1. Virtual Coffee Breaks: Set up regular virtual coffee breaks where team members can log in and chat informally. It’s a great way to catch up and build relationships.

2. Chat Rooms: Create dedicated chat rooms on Teams for non-work-related conversations. This can be a space for sharing jokes, discussing hobbies, or just saying hello.

3. Online Social Hours: Organise online social hours where employees can participate in games, watch YouTube shorts together, or simply hang out in a virtual space.

4. Video Conferencing: Encourage the use of video conferencing for meetings to maintain face-to-face interaction. Seeing each other can help build rapport and trust.

5. Recognition Programs: Implement recognition programs that highlight team members’ contributions and achievements. Public acknowledgment can boost morale and encourage camaraderie.

6. Collaborative Projects: Work on collaborative projects that require input from various team members. This can foster teamwork and give everyone a sense of contribution.

7. Virtual Team-Building Activities: Host virtual team-building activities such as online escape rooms and trivia contests to engage the team in fun and interactive ways.

8. Regular Check-Ins: Have regular check-ins with team members to discuss not only work progress but also personal well-being and interests.

As we navigate the complexities of remote work, it’s clear that fostering social interaction is not just a nice-to-have but a necessity for a thriving work environment. By embracing the strategies outlined in this blog, organisations can create a virtual space where team members feel connected, valued, and part of something greater. Remember, the strength of your team lies not just in its individual talents but in its collective spirit.


A Beginner’s Guide to Understanding and Implementing Intranet Solutions

In today’s interconnected world, an intranet is the digital heartbeat of a company. It’s where information flows, collaboration flourishes, and productivity thrives. We understand the pivotal role intranet solutions play in empowering businesses to grow, adapt, and evolve. This guide will walk you through the essentials of intranet solutions and how they can transform your business operations. 

What is an Intranet Solution?  

An intranet solution is a private network tailored to your company’s needs. It’s a secure space where employees can communicate, collaborate, and access company resources. Think of it as your business’s internal social network, knowledge base, and communication platform all rolled into one. 

We offer intranet solutions that are not only rapid to deploy but also incredibly user-friendly. Our solutions, powered by SharePoint and Microsoft 365, are customised to reflect your corporate identity, ensuring a seamless fit with your brand. 

Features That Drive Productivity:

1. Rapid Deployment: Our intranet solutions can be integrated swiftly, often within just a day, minimising disruption to your business. Although the initial deployment is rapid, complete configuration tailored to specific requirements requires a few additional days. 

2. Ease of Use: Designed for simplicity, our solutions allow for easy updates and use, even for those with minimal SharePoint expertise. 

3. On Brand: We tailor your intranet to resonate with your corporate identity, creating a consistent and engaging user experience. 

4. Software Assurance: With automatic product updates, your intranet stays current, introducing new features directly to your SharePoint environment. 

5. Enhancing document control with docCentrum: Our secure document management solution, docCentrum, revolutionises document handling. It simplifies document management, promotes collaboration, and ensures robust security, all while providing seamless teamwork and real-time collaboration. 

“Working with Intelligent Decisioning was a great experience and we’ve benefitted a lot as an organisation. We look forward to continuing our journey of Digital Transformation with them” 

Blue Property Management

Navigating the world of intranet solutions can be challenging, but with our products and services, it doesn’t have to be. Our expertise in intranet solutions, combined with our specialised tools like docCentrum and Mercury Intranet, ensures that your business is equipped for productivity and efficiency. To learn more about how we can help your organisation, contact us at +44 845 643 9726 or click here to book a free demo. 


Collaboration Made Easy: Leveraging SharePoint for Teamwork 

In today’s hybrid and remote work environment, collaboration is the cornerstone of productivity and efficiency. SharePoint, a versatile platform within the Microsoft 365 suite, is revolutionising how teams collaborate, regardless of their geographical locations. This blog explores the benefits of SharePoint and how it can be used to enhance teamwork in any organisation, big or small. 

The Essence of SharePoint in Team Collaboration 

SharePoint serves as a central hub for team collaboration, offering tools that facilitate communication, document management, and project coordination. Its integration with Microsoft 365 ensures a seamless collaborative experience. 

Key Features of SharePoint for Enhanced Teamwork

Document Libraries: Centralised repositories for storing and sharing documents, with real-time co-authoring capabilities. 

Team Sites: Customisable sites for teams to collaborate, communicate, and share resources efficiently. 

Workflow Automation: Tools to automate routine tasks, streamlining processes and freeing up time for more critical work. 

Optimising Team Collaboration with SharePoint 

To fully leverage SharePoint for teamwork, consider the following strategies: 

Structured Document Management: Implement a consistent file naming and storage structure to ensure documents are easily locatable. 

    Effective Communication Channels: Utilise SharePoint’s communication features like newsfeeds and discussion boards to keep team members informed and engaged. 

      Customisation and Integration: Tailor SharePoint sites to fit your team’s needs and integrate with other Microsoft 365 applications for a unified experience. 

      The Impact of SharePoint on Remote Collaboration SharePoint’s cloud-based infrastructure is particularly beneficial for remote teams, providing: 

      Accessibility: Access to documents and resources from anywhere, at any time, on any device. 

      Security: Robust security measures to protect sensitive information, even when accessed remotely. 

      Consistency: Uniform experience across devices, ensuring that all team members have the same information and tools at their disposal. 

      SharePoint is an invaluable asset for organisations looking to foster a culture of collaboration. By embracing its features, teams can communicate more effectively, manage documents efficiently, and work together seamlessly, irrespective of their physical locations. To learn more about how we can help your organisation, contact us at +44 845 643 9726 or click here to book a free demo.


        Enhancing Hybrid Work with docCentrum: our document management solution 

        The hybrid work model is the new norm in the UK, offering a blend of in-office and remote work. This flexibility, however, introduces complexities in document management. docCentrum, our premier document management system, is designed to navigate these challenges, ensuring seamless document access and security across all work environments.  

        The Hybrid Work Model: A New Frontier  

        Hybrid work arrangements provide employees with the flexibility to work from various locations. This model requires a robust document management system that supports both on-premises and remote access.  

        Challenges in Document Management: 

        Managing documents in a hybrid setup involves:  

        Version Control: Ensuring the integrity of documents as they are accessed and edited from multiple locations.  

        Security: Protecting sensitive information from potential breaches in varied work environments.  

        Accessibility: Guaranteeing that documents are available to all team members, regardless of their physical location.  

        How docCentrum helps: 

        docCentrum is our innovative solution tailored for the hybrid work model. It offers:  

        Centralised Storage: A single repository for all documents, accessible from anywhere, at any time.  

        Enhanced Security: Robust security protocols to protect your data, with customisable user permissions. 

        Streamlined Workflows: Automated processes for document creation, categorisation, and approval, simplifying complex workflows.  

        Mandatory Reads: Track who has read, and who hasn’t read, your organisational documents to maintain compliance with your accreditations 

        The Role of SharePoint and M365: 

        docCentrum integrates seamlessly with SharePoint and M365, leveraging their powerful features to enhance document management:  

        SharePoint: Provides a secure and collaborative platform for storing and sharing documents.  

        M365: Offers a suite of productivity tools that complement docCentrum’s capabilities, ensuring efficient document handling.  

        docCentrum is the solution for businesses seeking to thrive in a hybrid work environment. By addressing the challenges of document management, it enables organisations to maintain productivity and security, regardless of where work happens. To learn more about how we can help your organisation, contact us at +44 845 643 9726 or click here to book a free demo. 


        Remote Work in 2024: Navigating the New Normal

        The paradigm of traditional workspaces has undergone a seismic shift, thanks to the Covid pandemic. Remote work has emerged as a dominant trend, requiring organisations to pivot faster than ever before. In this blog, we’ll explore the landscape of remote work in 2024, its benefits, and how intranets play a crucial role in supporting this new way of working.

        Benefits of Remote Work

        1. Cost-Efficiency

        Businesses can save significantly on office space costs by allowing employees to work from home. With no need for rent or maintenance, remote work is a cost-effective solution.

        2. Increased Productivity

        Studies show that remote work can boost employee productivity. Factors like self-leadership and autonomy contribute to maintaining high levels of engagement and output.

        3. Flexibility and Work-Life Balance

        Remote work offers flexibility, allowing employees to balance personal and professional commitments.

        4. Environmental Impact

        Reduced commuting translates to lower carbon emissions. Remote work aligns with sustainability goals and contributes to a greener planet.

        5. Global Talent Pool

        Employers can tap into a diverse talent pool by hiring remote workers from different parts of the world. This widens the scope for recruitment and innovation.

        The Role of Intranets in Remote Work

        Mercury Intranet: A Modern Solution

        Mercury Intranet, designed for SharePoint and Office 365, offers a modern, easy-to-use, and cost-effective out-of-the-box intranet solution. Here’s how:

        Streamlined Communication: Mercury Intranet provides a central hub for communication, ensuring that remote teams stay connected. From company announcements to project updates, employees can access critical information seamlessly.

        Collaboration Spaces: Remote work thrives on collaboration. Mercury Intranet offers dedicated spaces for teams to collaborate, share documents, and work together efficiently. Whether it’s a virtual whiteboard or a shared document repository, these features enhance productivity.

        Personalisation: Mercury Intranet allows employees to customise their dashboards. From quick links to frequently used tools to personalised news feeds, employees can tailor their intranet experience to suit their needs.

        Security and Compliance: In an era of remote work, data security is paramount. Mercury Intranet ensures robust security protocols, protecting sensitive information and adhering to compliance standards.

        Employee Engagement: Remote work can sometimes lead to feelings of isolation. Mercury Intranet includes features like employee recognition, social walls, and virtual events, fostering a sense of belonging and engagement.

        Embracing Innovation

        As we continue to adapt to remote work, Modern Mercury is not just keeping pace but setting the standard for digital workplace solutions. With the integration of Copilot, Modern Mercury is poised to redefine productivity and collaboration.

        Integration with Copilot

        Modern Mercury’s integration with Copilot brings AI-powered efficiency to the forefront. Copilot’s advanced algorithms assist in streamlining tasks, providing predictive text, and offering intelligent search capabilities within the intranet environment. This integration ensures that employees have a virtual assistant at their fingertips, ready to enhance their work experience.

        The Brand Center: A Hub of Creativity

        The introduction of the Brand Center is another leap forward. It’s a dedicated space within Modern Mercury where organisations can manage their brand assets with precision. The Brand Center allows for:

        Consistent Branding: Ensuring that all communications and materials reflect the company’s brand identity accurately.

        Easy Access: Providing a central repository for all brand-related assets, making it simple for employees to find and use the correct resources.

        Collaborative Design: Facilitating collaboration between marketing, design, and other departments to maintain brand integrity across various projects.

        Remote work is here to stay, and intranets like Mercury play a pivotal role in making this transition seamless. As we navigate the new normal, embracing technology and fostering a remote-friendly culture will be key to organisational success. To learn more about how we can help your organisation, contact us at +44 845 643 9726 or click here to book a free demo.


        The Synergy of Intranet and HR for Employee Success

        In many organisations, the human resources (HR) team plays a crucial role in shaping company culture, supporting employees, and driving business operations. As the employee experience becomes increasingly fundamental to modern intranets, HR professionals are actively involved in implementing and utilising intranet software tools. Let’s explore how an intranet solution can benefit your organisation and the best practices to follow.

        What is an Intranet?

        An intranet leverages a company’s internal communication platform to facilitate communication with employees. It serves as a digital workspace where HR professionals can share values, goals, knowledge, guidelines, training materials, and important announcements. Not only does it help onboard new employees, but it also keeps existing ones informed and engaged.

        Top intranet features that can help HR professionals:

        1. Self-Service Tools:

        Employees work more efficiently when they have autonomy. An intuitive intranet platform allows team members to manage their own administrative tasks, such as submitting expense claims, booking time off, and accessing information. This self-service feature saves HR managers valuable time.

        2. Compliance Management:

        Ensuring compliance with company policies is critical. Dedicated policy management software streamlines policy dissemination and promotes compliance. Features like “mandatory read” widgets on the intranet homepage help boost adherence to policies, especially in the context of remote work.

        3. Access to HR Policies and Procedures:

        An intranet provides a single source of truth for all HR-related content. Employees can easily find information related to staff handbooks, maternity or paternity leave, bonus schemes, and other essential policies. A well-organised content structure and robust search functionality enhance accessibility.

        4. Personalisation:

        Modern intranets, especially those based on SharePoint, allow personalisation based on employees’ profiles. Tailoring content to their roles, locations, and departments ensures that employees see relevant information. Personalisation is particularly valuable in global companies with varying HR procedures.

        5. Employee Experience Enhancement:

        An intranet contributes to a positive employee experience. By providing easy access to essential resources, it fosters engagement, talent retention, and attraction. Features related to learning, well-being, diversity and inclusion, and flexible working all contribute to a great workplace.

        An intranet is more than just a communication tool; it’s a strategic asset for HR professionals. By implementing best practices and leveraging the right features, organisations can enhance employee experience, streamline processes, and drive business success. To learn more about how we can help your organisation, contact us at +44 845 643 9726 or click here to book a free demo.


        5 Key Reasons Why Healthcare Organisations Need Intranet Solutions 

        In the intricate world of healthcare, the flow of information is as vital as the care provided to patients. We understand this and champion the integration of intranet solutions to transform the way healthcare organisations operate.  

        Here are five compelling reasons to consider such a digital transformation:  

        Enhanced Communication and Collaboration: 

        An intranet solution breaks down silos, enabling seamless communication across departments. It fosters collaboration through forums and secure messaging, ensuring that healthcare teams can operate with synchronicity and precision.  

        Streamlined Patient Care:  

        Centralised patient information is a keystroke away with an intranet. This digital hub allows for quick, secure access to patient records, facilitating prompt decision-making and coordinated care plans, thus elevating the quality of patient services. 

        Efficient Scheduling and Staff Management:  

        Addressing staffing shortages and scheduling complexities becomes manageable with an intranet. It provides real-time visibility into staffing resources, allowing for balanced rosters and integrated HR systems to track training and performance.

        Consolidated Information Access:  

        A well-structured intranet places critical information in one location, saving time and reducing redundancy. It empowers staff with easy access to shared information, calendars, and essential documents, streamlining daily operations.  

        Improved Patient Satisfaction:  

        The ripple effect of an engaged and well-informed staff is improved patient care. An intranet solution can lead to a more positive patient experience, as it enhances the collaboration among practitioners and supports the delivery of comprehensive care.

        Intelligent Decisioning recognises the transformative impact of intranet solutions in healthcare. Our collaboration with Leeds and York Partnership NHS Foundation Trust exemplifies our commitment to delivering cutting-edge intranet solutions tailored for the healthcare sector. Our work has equipped the Trust, and the wider NHS shared tenant, with a robust and efficient digital platform, replacing their outdated system and simplifying their internal processes. This has enabled better communication, more effective management of resources, and an overall enhancement in the delivery of healthcare services. For a detailed insight into this successful partnership, we invite you to explore the full case study here.  

        Book a free demo or contact us at 0845 643 9726 to know how Intelligent Decisioning can assist your healthcare organisation in implementing a robust intranet solution.