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Vacancy: SharePoint & Office 365 Administrator

STRICTLY NO AGENCIES

We have exciting new opportunities for SharePoint Administrators in a growing Microsoft Partner company specialising in SharePoint and Office 365. You should be an enthusiastic “team player” with a desire to make a difference in a small business. We operate in a team focused, down to earth, “

You should be an enthusiastic “team player” with a desire to make a difference in a small business. We operate in a team focused, down to earth, “no-nonsense” environment. Common sense, tenacity and a sense of humor are essential.

For an ambitious, flexible confident, self-motivated team player this is an excellent opportunity to make a real difference to our already high-achieving organisation.

The ideal candidate should be highly experienced in Administering and Building SharePoint Farms, specifically SharePoint 2013 and 2016. This role offers the exciting opportunity for the successful candidate to transition from On-Premises SharePoint administration to the Microsoft Cloud (SharePoint Online, Office 365 and Azure) and broaden their knowledge/skillset. The role also covers the administration, maintenance

This role offers the exciting opportunity for the successful candidate to transition from On-Premises SharePoint administration to the Microsoft Cloud (SharePoint Online, Office 365 and Azure) and broaden their knowledge/skillset. The role also covers the administration, maintenance, and configuration of our internal software/hardware and SharePoint Farms.

The successful individual will be responsible for supporting and building different SharePoint Farm(s), Office 365 Tenants and our bespoke Intranet solution – ‘Mercury’.

A further aspect of these positions will be working on our support desk and ticketing system, responding to customers, performing fixes and various SharePoint admin focussed tasks through direct communication with our clients by e-mail, phone and occasionally on-site if required.

The successful individual will need to communicate regularly with our developers, allocating tickets as required and following up on progress to ensure SLAs are met.

When SharePoint administration is not required, you will be responsible for carrying out configuration changes through the SharePoint UI and backend for client implementations of our Intranet solution.

The successful individual may be required to create Power User solutions for clients through technologies such as PowerApps, Microsoft Flow, SharePoint Designer etc.

The work will be mixed, and the candidate will be carrying out different tasks each day. With a variety of clients to support – there will never be a dull day!

The role will include (but not be limited) to the following:

  • Building of SharePoint On-Premises farms (both internal and external).
  • Perform SharePoint On-Premises and Office 365 administration tasks.
  • Communicating directly with clients via Skype for Business, Phone, and E-mail.
  • Configuring Client implementations of our Mercury Intranet product.
  • Creating/supporting Power User solutions through PowerApps, Microsoft Flow, SharePoint Designer etc.
  • Installation, maintenance, and administration of internal hardware/software.
  • Client Consultancy.
  • Engaging with our developers to ensure a fluid support experience for our customers.
  • Ensuring service level agreements are met, and our customers are happy.

Experience 

Essential

  • Minimum of 3 years’ SharePoint On-Premises Administration experience.
  • Helpdesk / Technical support experience.
  • Experience in MS Windows System Support.
  • Excellent English communication skills (written & verbal). Able to communicate technical information to nontechnical audiences.
  • A strong sense of customer service and a demonstrable history of excellent customer-facing skills.
  • In-depth knowledge of Computer Hardware/Software and Networking.
  • In-depth knowledge of SQL Administration.
  • Ability to develop clear, concise documentation.
  • Ability to train others and generous with time to pass on knowledge
  • Demonstrable methodical problem solving and excellent analytical skills.
  • Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements.

Desired

  • Knowledge and experience of the Office 365 platform and Azure.
  • Demonstratable knowledge of creating Power User solutions through PowerApps, Microsoft Flow, SharePoint Designer etc.
  • Relevant Microsoft Certifications will be beneficial.

Technical Skillset

  • SharePoint On-Premises Administration, specifically SharePoint 2013,2016
  • Office 365 Administration/Configuration
  • PowerApps
  • Microsoft Flow
  • SharePoint Designer
  • Hardware Installation & maintenance
  • Software Installation & maintenance

Personal Profile

  • Passion to learn about all the latest technologies.
  • Self-learners with initiative, a drive to succeed and a passion for modern IT.
  • A strong sense of customer service and a demonstrable history of excellent customer-facing skills.
  • A willingness to roll their sleeves up and be hands-on.
  • Ability and willingness to travel including staying away from home when required.
  • Professionally presented, have excellent verbal and written communication skills.
  • Confident presenter – both on a 1-to-1 basis and to groups.
  • Enthusiastic energetic in their daily working life.
  • Ambitious and flexible with a desire to succeed and progress both themselves and the business.
  • A fast and keen learner of new applications/ technologies.
  • Self-motivated team player.
  • Good sense of humor.

Key Responsibilities

Remuneration

Benefits

The Company offers a comprehensive employee benefits program to those who complete the probationary period, including:

  • Guaranteed pay progression based on set milestones.
  • Company pension (6%) – starting after 3 months from the commencement of employment
  • 21 days holiday including an extra day for your birthday, plus statutory Bank Holidays, rising by 1 day for each completed year of service to a maximum of 26 days.
  • Flexible working hours
  • Company mobile phone (after successful completion of probationary period)
  • Private healthcare (available after 5 years of service)
  • Perkbox discounts/perks platform – https://www.perkbox.com/uk/(available after 1 year of service)

How to Apply

To apply, please send your CV with a covering letter to recruitment@id-live.com