Intelligent Decisioning Achieve ISO 9001 Recertification

The recertification of our ISO 9001 quality management system is something we’re very pleased with and feel it’s worth shouting about!

ID ISO 9001 cyber security certification

What is ISO 9001?

ISO 9001 is the international Standard for quality management. Businesses that are certified commit to consistent quality and customer satisfaction. The certification can also help a company expand their client base and open up more opportunities. 

What is required to become ISO 9001 certified?

To become ISO 9001 certified, you have to:

  1. Build and implement a quality management system in accordance with the principles of the latest ISO 9001 standard
  2. Have an audit performed by a Certified Body (CB or Registrar) to assess the performance of your QMS against the latest ISO 9001 standard.

“Intelligent Decisioning Ltd. already had a lot of requirements needed for ISO 9001 in place as they had already achieved certification in ISO 27001, the Standard for information security management. Meeting the requirements for ISO 9001 was therefore a breeze for them. 

Internal Information security and quality awareness are gained through training, company culture, values and strong internal processes and policies, all of which support the organisation for further success and improvement. Intelligent Decisioning Ltd. implemented all of these processes and are now set to continue to strive to satisfy their customers.”

Karen Knaggs, QMS UK


Received Armed Forces Covenant – Silver Award

We are delighted to have achieved a Silver award in the Ministry Of Defence Employer Recognition Scheme for 2022.

In the words of Sir John Peace, Lord-Lieutenant of Nottinghamshire “Silver award winners have demonstrated high levels of support for the Armed Forces and it is a significant accomplishment of which you should be justifiably proud.”

Your support for our Defence family continues to be important and much appreciated: Employers support of their Reservist employees was key to enabling the Reserves’ critical participation in the National Health Service Covid campaign. Reserves remain a significant part of the Defence organisation and can only achieve such amazing results through the sustained support of employers like you”.

At Intelligent Decisioning we acknowledge and understand that those who serve or who have served in the armed forces, and their families, should be treated with fairness and respect in the communities, economy and society they serve with their lives.

We do this with first hand knowledge from our current and ex employees who served in the UK forces.

To show our commitment we have signed up to the Armed Forces Covenant.

Home – Armed Forces Covenant (