The recertification of our ISO 9001 quality management system is something we’re very pleased with and feel it’s worth shouting about!
What is ISO 9001?
ISO 9001 is the international Standard for quality management. Businesses that are certified commit to consistent quality and customer satisfaction. The certification can also help a company expand their client base and open up more opportunities.
What is required to become ISO 9001 certified?
To become ISO 9001 certified, you have to:
Build and implement a quality management system in accordance with the principles of the latest ISO 9001 standard
Have an audit performed by a Certified Body (CB or Registrar) to assess the performance of your QMS against the latest ISO 9001 standard.
“Intelligent Decisioning Ltd. already had a lot of requirements needed for ISO 9001 in place as they had already achieved certification in ISO 27001, the Standard for information security management. Meeting the requirements for ISO 9001 was therefore a breeze for them.
Internal Information security and quality awareness are gained through training, company culture, values and strong internal processes and policies, all of which support the organisation for further success and improvement. Intelligent Decisioning Ltd. implemented all of these processes and are now set to continue to strive to satisfy their customers.”
We are delighted to have achieved a Silver award in the Ministry Of Defence Employer Recognition Scheme for 2022.
In the words of Sir John Peace, Lord-Lieutenant of Nottinghamshire “Silver award winners have demonstrated high levels of support for the Armed Forces and it is a significant accomplishment of which you should be justifiably proud.”
“Your support for our Defence family continues to be important and much appreciated: Employers support of their Reservist employees was key to enabling the Reserves’ critical participation in the National Health Service Covid campaign. Reserves remain a significant part of the Defence organisation and can only achieve such amazing results through the sustained support of employers like you”.
At Intelligent Decisioning we acknowledge and understand that those who serve or who have served in the armed forces, and their families, should be treated with fairness and respect in the communities, economy and society they serve with their lives.
We do this with first hand knowledge from our current and ex employees who served in the UK forces.
To show our commitment we have signed up to the Armed Forces Covenant.
Wikipedia describes gold as “a chemical element with the symbol Au (from Latin: aurum) and atomic number 79, making it one of the higher atomic number elements that occur naturally. It is a bright, slightly orange-yellow, dense, soft, malleable, and ductile metal in a pure form.”
At id, we also think of gold as a level of Microsoft Partner where Microsoft says this about gold partnership
“Attain a gold competency to demonstrate your best-in-class capability within a Microsoft solution area”
We agree wholeheartedly with this. which is why we’re delighted we’ve just renewed as a Microsoft gold partner.
We’ve been a Microsoft partner since first qualifying as a gold partner back in 2008 and our latest renewal demonstrates our ongoing commitment to delivering innovative, cost effective, Microsoft technology based solutions for our customers. It also demonstrates the level of knowledge and skills that our team have as they keep up to date with the latest and greatest Microsoft technology and it’s beneficial uses for organisations of all shapes and sizes.
As a Microsoft gold partner, we will continue to deliver great solutions to business problems with our Mercury Intranet and docCentrum Control products which boost the collaboration, communication and document control within organisations using the Microsoft 365 (formerly Office 365) stack.
If you’d like to know more about our gold partner renewal or how our Mercury and / or docCentrum products can help your organisation achieve more for less, then contact us on firstname.lastname@example.org.
To show our ongoing commitment to information security, id have once again, been recertified with the ISO 27001 accreditation, proving that cyber security is a key focus for us at id. To qualify, id proved that they could not just prevent but defend against potential data system vulnerabilities. The principles of ISO 27001 are:
Defining and maintaining a security policy
Defining the scope of the Information Security Management System
Conducting a risk assessment
Managing identified risks
Selecting control objectives and controls to implement
To celebrate are reaccreditation, we’re helping you to keep your business secure online in 2022 with these top 10 tips.
Top 10 tips for keeping your business secure online
Use passphrases rather than passwords
Predictable passwords are the easiest way for hackers to gain access to important files and information. Even worse, reusing passwords can give hackers extensive access to your details in a matter of minutes. Instead of a password, implement the use multiple words to form a pass phrase. Pass phrases are a much more secure mechanism than passwords. If remembering passwords, let alone pass phrases passphrases is a struggle for you, our next tip will help.
Utilise a Secure passphrase/ password sharing software
Keeping track of passphrases / passwords is a nightmare. Numerous accounts as well as both personal and work logins can involve many notes, spreadsheets, and email password reminders. Tools like LastPass allow you to securely store all of your passphrases / passwords in one place. Even better, you can share login details to give access to accounts without exchanging the password itself. It’s also extremely useful for remembering login details and auto-fills out your email and passphrases / password for you – secure and useful!
Install Anti-Virus and Firewall Software
Whilst standard devices come automatically installed with Anti-Virus software, this is rarely enough to keep your business secure online. Firewalls are a more robust method of protection as they act as a gatekeeper between your computer and the internet. Firewalls form a first line of defence, and we recommend outsourcing your cyber security through an IT provider to ensure the highest levels of protection.
Cyber Security updates are a key focus for serving companies. Hackers target sites that don’t have the latest software Security updates are a key focus for securing companies hardware. Sites without the latest software aren’t protected against the latest vulnerabilities. These sites are most likely to be targeted by Hackers. You should download the latest version of your server’s security software as soon as possible and protect yourself and your business from a security attack.
Store sensitive data in a private managed cloud account
Making use of a managed private cloud account allows you to store sensitive data in a digital account as a backup. Meanwhile, employees are granted access to this information and data when needed. Passwords are required for access, and data is encrypted, providing multiple layers of security for your business.
Limit access to files for former employees and partners
It is essential that you keep in top of who has access to information within your business. Utilising a cloud system makes it easy to disconnect former employees. If you share information over email or other methods, it is important that you invalidate computer access of people no longer working in your business to prevent misuse of information. A simple system for this is requiring passwords for access, which you can then change as your team and any partners or vendors move on.
Ensure financial transactions are encrypted
This is only relevant to organisations that carry out transactions online. It is a requirement of Credit Card companies that suppliers protect customer data. Keeping your business secure online also includes keeping people who interact with your business online secure. You, or an outsourced IT company, can install encryption software, or you can make use of established payment processing companies, such as PayPal.
Make use of a VPN (Virtual Private Network)
All wireless networks are vulnerable to attacks, and with the increase in remote working, it is now more of a risk than ever as employees are spread across the world and utilising numerous networks. VPNs encrypt your data, and effectively hide your online footprint. This means you can safely exchange information on whichever Wi-Fi network you or your employees are using.
Backup your important data
No matter what size your business is, it is essential that all your important data is backed up so that your business can continue to run following the impact of a flood, fire, physical damage or theft. Moreover, it allows you to respond and recover quickly should you be subject to a cybersecurity attack.
Your website data, CRM/ email list and other essential data and documents can easily be downloaded as a CSV from the platform, or as files on a hard drive, and that should only be available to authorised personnel. You can also make the use of cloud storage, meaning your data is kept physical separate from your computer.
Use two factor authentication where possible
The final, and arguably the easiest tip to increase your business security, is to utilise two factor authentication. Your website, email and document access can easily be setup to require two factor authentication, making it increasingly difficult for hackers to access your data and business information.