Author: Salman Bokhari

The role of intranet solutions has never been more critical. Outdated systems can hinder productivity, leaving employees frustrated and disconnected. Modern intranets, however, are transforming how organisations collaborate, communicate, and thrive in an increasingly hybrid work environment.

Whether you’re a leader in IT, HR, or operations, understanding the latest trends and strategies in intranet solutions is essential to staying ahead.

Why Modern Intranets Are Crucial Today

Outdated intranet systems often fail to meet the demands of today’s workplaces. Key issues include:

• Low Employee Engagement: Employees struggle to find relevant content or tools, leading to disengagement.
• Limited Functionality: Traditional platforms lack the scalability and features needed for modern workflows.
• Fragmented Communication: Siloed systems create barriers, making it harder to collaborate effectively.

Modern intranets, like Mercury, are designed to address these challenges. By streamlining information, enabling seamless collaboration, and offering intuitive user experiences, they provide businesses with the tools they need to succeed.

Key Trends Shaping Modern Intranets

The evolution of intranet solutions is being driven by several transformative trends:

1. Employee Experience (EX)

Intranets now prioritise user-friendly designs that empower employees to personalise their experience. Intuitive dashboards and easy-to-navigate interfaces improve productivity and satisfaction.

2. AI Integration

Artificial intelligence is revolutionising how intranets function. Smart search capabilities, AI-powered chatbots, and personalised content recommendations are helping employees access the right information quickly.

3. Mobile-First Approach

With hybrid and remote working becoming the norm, intranets must be accessible across devices. Responsive designs ensure employees can collaborate anytime, anywhere.

4. Enhanced Search Functionality

Employees spend valuable time searching for documents and data. Advanced search capabilities, powered by platforms like Microsoft SharePoint, make finding critical resources effortless.

5. Data Security and Compliance

As organisations handle sensitive information, robust security measures and compliance with regulations have become essential features of modern intranets.

Strategies to Maximise Intranet Success

To fully realise the potential of a modern intranet, organisations should adopt the following strategies:

1. Define Clear Objectives

An intranet should align with your business goals. Whether it’s improving communication or enhancing employee productivity, define measurable objectives from the outset.

2. Engage Employees

Involve your team during the design and implementation process. Regular feedback sessions and training programmes can boost adoption rates and ensure the system meets user needs.

3. Prioritise Customisation

One size doesn’t fit all. Tailored intranet features, such as MegaNav for enhanced navigation, ensure the platform caters to your unique organisational requirements.

4. Measure Impact

Use analytics tools to monitor engagement and identify areas for improvement. Metrics like page views, user feedback, and task completion rates can offer valuable insights.

Testimonial: Real-World Success

The success of our solutions is best captured in the words of our clients. Here’s what Oliver Tipper, Head of Communications at Leeds and York Partnership NHS Foundation Trust, had to say:

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The team at ID have really proven themselves. They understand the needs of public sector intranets and have all the Microsoft SharePoint credentials. Their team worked alongside us throughout a long and hard process to achieve the results we needed. Our staff can now access the information they need from any device, anywhere, 365 days a year. Hence why we called our new site Staffnet 365. We are now being seen as trailblazers in the NHS provider intranet market for building our site within the NHS England SharePoint tenancy

Oliver Tipper, Head of Communications at Leeds and York Partnership NHS Foundation Trust

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Modern intranet solutions are no longer a luxury; they’re a necessity for organisations aiming to thrive in an increasingly digital workplace. By leveraging the latest trends and implementing proven strategies, businesses can empower their teams, enhance productivity, and achieve long-term success. If you’re ready to transform your intranet, explore how we can help. From robust platforms like Mercury to expert customisation, we provide solutions that drive real results. Contact us today to learn more or request a demo.

Introduction

Organisations are constantly seeking ways to optimise workflows and enhance collaboration in today’s digital era. SharePoint, a powerful intranet system within the Microsoft ecosystem, has emerged as a cornerstone for achieving these goals. With its robust features, seamless integrations, and flexibility, SharePoint is transforming how businesses manage information and drive teamwork.

The Role of SharePoint Intranet in Digital Transformation

The shift towards digital workflows and remote working has underscored the importance of modern intranet systems. SharePoint provides a unified platform for document management, communication, and collaboration. It supports organisations in breaking down silos, fostering transparency, and enabling efficient information sharing.

Simplifying Collaboration with SharePoint

SharePoint offers a range of tools that simplify collaboration across teams and departments. Its integration with Microsoft Teams allows for real-time communication and document sharing, while features like version control and permission settings ensure secure and streamlined workflows. Teams can collaborate on documents simultaneously, reducing delays and improving productivity.

Centralised Information Management

One of SharePoint’s standout features is its ability to centralise information management. With libraries, metadata, and advanced search capabilities, SharePoint enables users to store, organise, and retrieve information effortlessly. Its document versioning feature ensures users always have access to the latest updates, eliminating confusion and errors.

Customisation and Flexibility

SharePoint stands out for its customisation options. Businesses can design intranets that reflect their branding and meet specific needs. With tools like the SharePoint Look Book, organisations can choose templates and web parts that align with their objectives, providing a user-friendly and visually appealing interface.

Integrating with Microsoft 365 for Enhanced Workflows

As part of the Microsoft 365 suite, SharePoint seamlessly integrates with tools like Power Automate, Outlook, and Planner. This integration enables organisations to automate repetitive tasks, create custom workflows, and manage projects more efficiently. For instance, a sales team can automate client onboarding processes using SharePoint and Power Automate, saving time and reducing errors.

Conclusion

SharePoint intranet systems are revolutionising how organisations approach collaboration and information management. By centralising data, enhancing communication, and supporting digital transformation, SharePoint empowers businesses to work smarter, not harder. Whether you’re a small business or a large enterprise, implementing a SharePoint intranet can drive efficiency and success.

Read more about our intranet system, Mercury, and how it can help you.

Employee engagement is critical for any organisation aiming to achieve long-term success. Engaged employees are more productive, innovative, and loyal, contributing significantly to a positive workplace culture. However, with the rise of hybrid and remote work environments, fostering engagement has become more complex. This is where intranet solutions come into play, offering a centralised platform to enhance communication, collaboration, and connection among employees.

Why Employee Engagement Matters

Employee engagement is directly linked to organisational performance. Studies have shown that engaged teams can lead to 21% higher profitability. On the other hand, disengaged employees often result in higher turnover rates and lost productivity.

The challenge lies in bridging gaps caused by geographical dispersion, communication silos, and a lack of recognition. Intranet solutions address these issues by creating a unified digital environment that brings teams together.

Key Features of Intranet Solutions That Boost Engagement

1. Enhanced Communication

An intranet serves as the backbone for efficient workplace communication:

• Centralised Updates: Keep employees informed with announcements, policy updates, and news.
• Real-Time Interaction: Tools like instant messaging, discussion forums, and video integration enhance connectivity.

By reducing the reliance on lengthy email threads, intranets ensure that information is easily accessible, fostering transparency.

2. Employee Recognition

Recognition plays a vital role in keeping employees motivated. Intranets support:

• Celebrating Achievements: Highlight individual and team successes through public dashboards or newsletters.
• Peer-to-Peer Praise: Enable employees to acknowledge each other’s contributions via shout-outs, badges, or virtual high-fives.

Creating a culture of appreciation enhances morale and encourages employees to go the extra mile.

3. Collaboration and Knowledge Sharing

Modern intranets are designed to facilitate seamless collaboration:

• Centralised Knowledge Hubs: Store and share resources, documents, and training materials.
• Project Collaboration: Tools like shared workspaces, task managers, and integrated calendars ensure alignment across teams.

By breaking down barriers to collaboration, intranets empower employees to work smarter, not harder.

4. Personalised Content and Engagement

Tailored experiences drive adoption and sustained use:

• Custom Dashboards: Allow employees to personalise their intranet homepage with widgets relevant to their roles.
• Interactive Features: Gamification, polls, and quizzes keep the experience engaging and fun.

These features make the intranet a valuable daily tool, not just an occasional resource.

Real-Life Example: Beyond Housing’s Intranet Transformation

Beyond Housing partnered with Mercury to modernise their outdated intranet. The new solution addressed several critical challenges, such as:

• Enhanced Usability: Mercury’s user-friendly design made it easy for employees to navigate and access information.
• Improved Collaboration: The platform provided tools to facilitate team collaboration across different locations.
• Custom Features: Tailored functionalities, including news feeds and document management, ensured the intranet met specific organisational needs.

The results were transformative:

• Increased employee satisfaction with the platform.
• Enhanced communication and information sharing.
• Greater adoption rates due to intuitive design and relevant content.

For more details on Beyond Housing’s success, read the full case study here.

Intranets are no longer just tools for storing information; they are strategic platforms for fostering employee engagement, improving communication, and building a cohesive workplace culture.

Modern intranets are revolutionising HR functions by simplifying recruitment and enhancing onboarding processes. By centralising operations, improving accessibility, and fostering collaboration, intranets are becoming indispensable tools for HR teams across organisations.

1. Centralised Recruitment Resources

An intranet serves as a one-stop shop for managing recruitment. From posting job vacancies to tracking applications, intranets streamline the hiring process by integrating all tools into a unified system. Recruiters can collaborate effortlessly, manage candidate pipelines, and monitor progress through automated updates and shared dashboards.

2. Enhanced Onboarding for New Hires

A structured onboarding process is critical for setting employees up for success. With an intranet, businesses can:

• Centralise Essential Documents: New hires can access policies, contracts, and employee handbooks directly, reducing delays caused by paperwork.
• Automate Tasks: Assign tasks, track their completion, and notify stakeholders in real time.
• Provide Personalised Learning Modules: Customised e-learning content, such as training videos or compliance courses, helps new employees integrate quickly while adhering to company standard.

3. Encouraging Collaboration and Communication

Intranets act as hubs for internal communication, promoting transparency and engagement. Tools such as team chat platforms, discussion forums, and digital directories ensure HR teams and managers stay connected with recruits throughout their onboarding journey. Social elements, like welcome announcements or digital introductions, help build a sense of community.

4. Empowering Employee Self-Service

HR intranets can include self-service features, enabling employees to manage routine tasks independently. These might include updating personal information, accessing payslips, or requesting leave. By reducing dependency on HR staff for minor queries, teams can focus on more strategic tasks while improving the overall employee experience.

5. Performance Monitoring and Insights

Intranets offer data tracking and analytics capabilities, which HR teams can use to evaluate the effectiveness of recruitment and onboarding efforts. For instance, tracking new hire retention rates or time-to-productivity metrics allows for continuous improvement, ensuring that the organisation attracts and retains top talent.

Why Invest in an HR Intranet?

An intranet simplifies complex HR processes, fosters collaboration, and enhances efficiency. By leveraging its full potential, organisations can:

• Reduce Costs: Automate repetitive tasks and minimise manual intervention.
• Boost Engagement: Facilitate seamless communication and transparent processes.
• Improve Retention: Ensure new hires have the resources they need to thrive from day one.

A user-friendly design, mobile compatibility, and integration with existing tools are critical to maximising the benefits of an intranet. For HR teams, adopting such a platform is not just a technological upgrade but a strategic move to stay competitive in today’s talent-driven market.

Introduction

The evolution of intranet solutions has been rapid, moving from simple, static information repositories to dynamic, user-centric platforms. As businesses strive to enhance productivity and employee engagement, the integration of Artificial Intelligence (AI) into intranet systems has become a game-changer. This blog explores the transformative impact of AI on modern intranet solutions, highlighting its role in enhancing user experience, streamlining workflows, boosting collaboration, improving data security, and providing predictive analytics.

Enhancing User Experience

AI personalises the intranet experience by tailoring content to individual user needs. By analysing user behaviour, AI ensures that employees see relevant news, updates, and resources, enhancing engagement. AI-driven content recommendations further ensure that users receive pertinent information based on their roles and interests. Enhanced navigation and AI-driven search capabilities help users find what they need quickly, improving overall satisfaction.

Streamlining Workflows

AI automates routine tasks, reducing manual effort and minimising errors. This includes automating data entry, document classification, and workflow routing, enabling employees to focus on more strategic tasks. AI in document management improves search and retrieval processes, making it easier to access vital information.

Boosting Collaboration

AI-powered chatbots provide real-time assistance, facilitating seamless communication and collaboration among employees. These chatbots can handle common queries, guide users through processes, and ensure that teams stay connected and productive. AI also enhances document sharing, ensuring that employees have access to the latest versions and can collaborate effectively.

Improving Data Security and Compliance

AI plays a crucial role in data protection by monitoring access patterns and flagging suspicious activities. Automated controls ensure compliance with regulatory standards, safeguarding sensitive information. This proactive approach to security helps organisations maintain trust and compliance with ease.

Predictive Analytics and Insights

AI leverages advanced analytics to provide valuable insights from intranet data. Predictive analytics help organisations make proactive decisions, identify trends, and optimise operations. These insights can drive strategic initiatives and improve overall business performance.

Conclusion

Integrating AI into intranet solutions offers numerous benefits, from personalising user experiences and streamlining workflows to enhancing collaboration and ensuring data security. By embracing AI, organisations can transform their intranet systems into powerful tools for productivity and innovation, paving the way for a more efficient and collaborative workplace.

As digital transformation reshapes modern workplaces, businesses increasingly seek ways to streamline operations and improve precision. Document management is a critical area benefiting from these advances, as companies deal with ever-growing volumes of data. Integrating artificial intelligence (AI) into document management systems offers powerful solutions for enhancing efficiency and accuracy. From automating repetitive tasks to optimising data retrieval, AI is transforming the way organisations manage, store, and access information. 

The Benefits of AI in Document Management 

Integrating AI into document management brings a range of benefits, from reducing human error to accelerating processes. Here’s how AI is enhancing document management: 

1. Automated Document Processing: Traditional document management often requires manual data entry, tagging, and organisation. AI algorithms can automate document processing by automatically classifying, tagging, and categorising documents based on content. This not only saves time but also reduces the chance of misfiling. 

2. Enhanced Data Extraction and Indexing: With advanced machine learning algorithms, AI can read, analyse, and extract relevant information from documents. This enables better data indexing, making it faster and easier to retrieve specific documents based on keywords or contextual details. 

3. Improved Search and Retrieval: AI-powered document management systems offer intelligent search features that understand the context and nuances of search queries. Using natural language processing (NLP), AI can locate relevant documents even if users don’t remember exact filenames or tags, making information access quicker and easier. 

4. Document Security and Compliance: Given the sensitivity of data within documents, security is paramount. AI tools monitor document access patterns, detect anomalies, and bolster security protocols, ensuring compliance with data protection regulations. For example, AI can automatically identify and redact sensitive information, protecting it from unauthorised access. 

5. Streamlined Document Approval Processes: Many industries rely on document workflows that require multiple approvals. AI can automate workflow steps, such as sending notifications, tracking approvals, and ensuring documents progress through each stage efficiently. This automation significantly reduces delays, especially for companies dealing with high volumes of documentation. 

Key Applications of AI in Document Management 

AI’s integration into document management proves beneficial across a variety of applications: 

1. Intelligent Document Classification: AI algorithms analyse document content and automatically assign categories based on learned patterns, a process known as intelligent document classification. This is invaluable for sectors like healthcare or legal services, where rapid access to specific document types is crucial. 

2. Automated Data Extraction: AI recognises data patterns within documents, extracting specific information, such as dates, numbers, names, and addresses. Industries like finance particularly benefit from automated data extraction, which speeds up reporting and analysis. 

3. Predictive Analytics and Insights: Beyond organisation, AI in document management can analyse past document usage patterns to predict future trends. For example, AI can highlight frequently accessed documents, anticipate peak usage times, and provide insights that help improve resource allocation. 

How to Successfully Integrate AI into Document Management 

1. Assess Your Document Management Needs: Start by evaluating current document workflows and identifying problem areas. Are there processes that are time-consuming or prone to error? AI integration can be most impactful where automation could deliver significant time or cost savings. 

2. Choose the Right AI Tools: Select AI tools that align with your document management goals. For instance, if your organisation deals with large volumes of unstructured documents, choose tools with strong NLP capabilities to enhance search and retrieval. 

3. Train AI Models with Quality Data: AI models rely on data to learn and improve over time. Start by training AI tools with high-quality sample data to ensure accurate classification and tagging. Regular fine-tuning of AI models using real-time data will further improve their performance. 

4. Monitor and Optimise: As with any technology, ongoing monitoring is essential. Track the performance of your AI-driven document management system, gather user feedback, and adjust AI algorithms as needed to meet evolving organisational requirements. 

The Future of Document Management with AI 

AI’s role in document management is set to expand as organisations realise the benefits of increased efficiency and accuracy. Emerging technologies, such as deep learning and advanced natural language processing, will continue to improve AI’s ability to interpret and process complex documents. We can expect more sophisticated AI tools capable of understanding context, making decisions, and continually adapting to new data and workflows. 

For companies looking to remain competitive, investing in AI-powered document management is a strategic step towards digital transformation. With the right approach, organisations can leverage AI to boost productivity, improve accuracy, and ensure security across document management processes, ultimately achieving better business outcomes. 

The importance of effective document control and management cannot be overstated. Whether you’re a small business or a large corporation, proper handling of documents ensures compliance, enhances efficiency, and protects sensitive information. Here are some best practices to help you stay on top of your document game. 

Establish Clear Naming Conventions 

One of the foundational steps in document management is establishing clear naming conventions. This ensures that files are logically organised and easy to find. Consistent naming should include relevant details such as consistent department and project names. For example, a file name like “ProjectX_DesignDoc1” immediately tells you the project and  document type. 

Centralise Document Repositories 

A centralised document repository is key to ensuring that all documents are accessible from a single location. This not only streamlines access but also reduces the risk of losing critical files. Whether you use cloud-based solutions or local servers, centralising your documents helps maintain order and accessibility. 

Implement Version Control 

Version control is crucial in tracking changes and maintaining document integrity. This practice allows you to keep a history of document revisions, ensuring that you can revert to previous versions if needed. Implementing a robust version control system helps prevent confusion and ensures that everyone is working with the latest document version. 

Ensure Document Security 

Security is a top priority in document management. Implementing access controls, encryption, and regular security audits can help protect sensitive information. Ensure that only authorised personnel have access to specific documents and that your practices comply with regulatory requirements. Maintaining document security is essential for safeguarding against data breaches and ensuring compliance. 

Optimise Document Retrieval and Storage 

Efficient retrieval and storage are critical for maintaining productivity. Organise documents in a way that makes them easy to retrieve when needed. This includes tagging documents with relevant keywords and using metadata to enhance searchability. Additionally, consider archiving older documents to free up space and keep your repository manageable. 

Utilise Technology for Enhanced Efficiency 

Leveraging technology can significantly improve your document management practices. Document management systems (DMS) offer features like automated workflows, version control, and secure access. When choosing a DMS, consider factors like ease of use, scalability, and integration with existing systems. Utilising the right technology can streamline processes and enhance overall efficiency. 

Train Staff and Assign Administrators 

Proper training is essential for effective document control. Ensure that all staff members are familiar with document management practices and know how to use the tools available to them. Designate administrators who are responsible for overseeing document management and ensuring compliance with established procedures. Training and assigning roles help maintain consistency and accountability. 

Develop Key Metrics for Continuous Improvement 

To measure the effectiveness of your document management system, develop key metrics such as retrieval time, error rates, user satisfaction, and compliance rates. Regularly review these metrics to identify areas for improvement and adjust your practices accordingly. Continuous improvement ensures that your document management processes remain efficient and effective. 

FAQs 

What is document control and why is it important? Document control is the process of managing documents to ensure they are accurate, up-to-date, and accessible. It ensures compliance with regulations, enhances efficiency, and protects sensitive information. 

How do I create effective naming conventions for documents? Effective naming conventions should be logical, consistent, and easy to follow. Include key information such as dates, project names, and version numbers to make documents easily identifiable. 

What are the benefits of using a document management system (DMS)? A DMS helps streamline document management by providing features like version control, secure access, and easy retrieval. It enhances efficiency, reduces errors, and ensures compliance with regulatory requirements. 

How can I ensure the security of my documents? Use access controls, encryption, and regular audits to protect documents. Ensure that only authorised personnel have access to sensitive information and comply with relevant regulations. 

What metrics should I track to measure the effectiveness of my document management system? Track metrics such as retrieval time, error rates, user satisfaction, and compliance rates. Use these metrics to identify areas for improvement and optimise your document management processes. 

Conclusion

In summary, effective document control and management are essential for ensuring compliance, enhancing efficiency, and protecting sensitive information. By following these best practices, you can create a robust document management system that meets the needs of your organisation. Implement these strategies to stay organised, secure, and ready for any challenge. 

Why document management matters 

Given the increasing awareness of environmental issues such as wastage and deforestation, it’s surprising that paper usage in business has risen by up to 126% over the past two decades. Many organisations still rely on paper-based media and physical filing systems for their document management. 

However, this traditional approach has several significant drawbacks. 

Firstly, creating documents involves considerable time, effort, and money for drafting, editing, sharing, and archiving. When these processes are manual, they are prone to human error, which can be costly. 

For instance, a US study found that each misfiled document can cost around $120 to correct, and reproducing a lost document can cost approximately $220 in labour and processing fees. 

To avoid these expensive practices and the risks associated with error-prone manual processes and physical storage, a more efficient solution is to implement a comprehensive document management system built on a stable and well-integrated digital workspace platform. 

What is a document management system? 

A document management system (DMS) is a comprehensive set of tools and processes designed to help organisations track, manage, and store documents, thereby reducing their dependence on paper and manual processes. Modern document management solutions are typically dedicated software applications, which can be available as standalone applications, integrated suites, or cloud-based platforms and services. 

What are the benefits of document management software? 

Document management systems come in various forms and offer a range of features and tools. The best DMS should include the functions illustrated in the graphic below. 

Document management software provides several key benefits, including: 

1. Reduces the need for physical storage:  

Storing paper documents requires space, physical infrastructure, labour, and maintenance. Document management solutions allow you to convert files and documents into digital formats that can be stored on-premises or in the cloud. This reduces reliance on physical real estate and office space, which is particularly relevant in the era of remote and hybrid working. 

2. Cost reduction:  

In addition to reducing costs associated with physical storage, the best document management software can save on operational costs. 

For example, document management systems with indexed file storage systems that use keywords and metadata can significantly reduce the time and effort needed for file searches and document retrieval. 

Considering that employees typically spend eight to nine hours per week searching for and gathering information rather than creating it, using an enterprise document management solution can reduce this lost time, allowing workers to focus on more valuable tasks. 

3. Version Control: 

A document management system typically includes tools for history tracking or version control of individual files and projects, often with automated generation of version numbers based on set conditions. Version control ensures clarity on the most up-to-date iteration of a document and allows for reverting to previous versions if needed. 

This feature enables project managers and teams collaborating on a document to track who accessed the file and what actions were performed. A DMS may also provide tools for making comments or leaving notes. 

Learn more about our docCentrum, our document management system 

4. Enhanced Security: 

 The best document management software offers tools for securing digital documents, such as watermarks, encryption, digital rights management, and access restrictions for authorised users only.

A robust DMS also enhances data security through features like centralised storage and digital archiving, which support the backup and recovery of documents in case of unexpected incidents. 

Document management systems with version control provide administrators with an audit trail, recording how a document changes over time. This oversight is valuable for regulatory compliance, which may require periodic inspection of document audit trails. 

5. Optimising Daily Business Processes and Workflows: 

A document management system handles all the documents generated in your daily business activities, filing them correctly in an electronic file cabinet. By searching for predefined index words or running a full-text search across all documents, you can get an overview of the entire process within seconds. A DMS can also help optimise your internal business processes and workflows. 

6. Facilitating Collaboration: 

 The ability to collaborate on files and projects is one of the most valuable features of document management software. Additionally, a DMS may allow file sharing and integration with popular business services and systems, such as email platforms for automatic document archiving. 

Choosing the Right Document Management Platform 

Before selecting a document management solution, it’s important to review your current practices to understand how you create and store various types of documents. 

Consistency is crucial for effective file management, so you might want to consider an intranet cloud storage facility. This allows files to be uploaded remotely to a cloud-based intranet server, making them easily accessible to clients and employees with just a click. 

One of the major benefits of cloud-based intranet solution is secure data archiving and storage. In the event of a data management issue, security breach, or computer malfunction, having a backup copy on the intranet cloud storage facility ensures peace of mind, as users can simply retrieve the recently uploaded document and continue working. 

Another significant advantage of intranet cloud storage is the ability to customise access. Intranet administrators can tailor access to specific files, folders, or entire sections of information, ensuring that only certain team members can view them. 

To learn more about how Intelligent Decisioning can meet your document management software needs, book a demo with our experts. 

We have a great news! We have been awarded the prestigious MarCom Gold Award for our innovative intranet transformation for NHS Leeds and York Partnership Foundation Trust. Leeds and York Partnership NHS Foundation Trust (LYPFT) are leading the way in mental health, learning disability and neurodiversity care. This recognition highlights our commitment to delivering cutting-edge digital solutions that enhance efficiency, collaboration, and user experience. 

Transforming NHS Leeds and York Partnership Foundation Trust’s Intranet 

Our project with NHS LYPFT aimed to overhaul their outdated SharePoint 2013 system. Our goal was to create a modern, user-friendly intranet that supports over 3,000 staff members. Leveraging our Mercury Intranet and docCentrum Document Management solutions, we successfully migrated the Trust to the shared NHS England tenant, resulting in a robust and efficient platform. 

Key achievements of this project include: 

• Creation of 6 Hubs and 55 Sites: Facilitating organised and efficient information dissemination. 

• Redesign and Rebuild of 596 Pages: Ensuring a modern, intuitive user experience. 

• Migration of 4,000 Documents: Enhancing document management and accessibility. 

The new intranet, named Staffnet 365, has been a resounding success, providing a reliable and efficient solution that meets the Trust’s current and future needs. This transformation has significantly improved the way staff access information and collaborate, ultimately enhancing patient care and operational efficiency.

A Legacy of Excellence 

This is not the first time Intelligent Decisioning has been recognised for our exceptional intranet solutions. We previously won a MarCom Gold Award for our intranet transformation for Beyond Housing, showcasing our consistent ability to deliver top-tier digital solutions that drive organisational success. 

Celebrating Innovation and Impact 

Winning the MarCom Gold Award for our work with NHS Leeds and York Partnership Foundation Trust is a testament to our team’s dedication and expertise. We are honoured to be recognised for our efforts and remain committed to pushing the boundaries of digital transformation.