We love to celebrate achievements here at Intelligent Decisioning, so when we have an opportunity to share accomplishments, we like to shout about it.

Congratulations to our Office 365 developer Gosia for gaining the Microsoft Most Valuable Professional award for the second time!

Not only is Gosia a technology expert who passionately shares her knowledge with the IT community, but she is also part of something very special – shaping the IT industry for women.

We are proud to have you on our team Gosia – keep up the amazing work!

Connect with Gosia on LinkedIn

Supporting women in tech

If you’re looking for more advice or resources regarding the IT industry then visit the women in tech website.

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Intelligent Decisioning becomes Cyber Essentials certified for another year

If there is one thing that we strive for here at Intelligent Decisioning its success. So when we achieve something great, we like to shout about it!

The Cyber Essentials certification not only demonstrates our knowledge and understanding around the most common cyber threats that face our society, but it means we demonstrate our commitment to cyber security.

So when we gained our Cyber Essentials certification for another year, we thought you would like to know!

But for those of you who are still not sure what Cyber Essentials is, we talk about it in more detail below.

What is Cyber Essentials?

Cyber Essentials is a government backed scheme that will help protect your organisation against common cyber attacks.

Cyber attacks come in all shapes and sizes, but the majority are very basic and are carried out by relatively unskilled individuals.

If you would like to learn more about Cyber Essentials click here.

Protecting our clients against cyber attacks

We take pride in the ability to protect our clients against cyber attacks and provide them with in-depth knowledge around cyber security. That’s why its important to us that we gain industry leading certifications so we can provide our clients with a bespoke service.

If you have any more questions regarding our Cyber Essentials certification feel free to email info@id-live.com.

If you’re a small business looking for free intranet software then we have the perfect product just for you. 

Introducing Modern Intranet by Intelligent Decisioning. The easy to use SharePoint intranet designed for collaboration and communication.

For a limited time, we are offering our new Modern Intranet at no cost to help keep businesses connected during these uncertain times. Our Promotion includes:

● Utilises your existing Office 365 licence

● 1/2 day deployment

● 1/2 day online training

Modern Intranet Features

Modern Intranet is an easy to use, mobile friendly intranet that can be easily integrated into your existing Office 365 and includes all of the essential features that small businesses need to stay connected and to collaborate. These include:

● News articles

● Events

● Documents

● Personalisation

● Video Calling via Microsoft Teams

● Office 365 bookings

● Business automation via the Power Platform

What are the benefits of our free intranet software?

The workplace has evolved dramatically over the years, with more and more businesses shifting to a work from home type culture.

In a world where employees now work remotely, it’s important to have a tool to keep your company connected.

Read our blog post on five reasons why implementing an intranet would be beneficial to your business.

Ready to install your new intranet?

We feel that it’s important that businesses of all sizes have the correct tools in place to enhance communication and collaboration in the workplace. That’s why we have developed Modern intranet so we can support small businesses during these uncertain times.

If Modern Intranet is something that you feel could benefit your business fill out our contact form below. 

Remember, it’s free! For information regarding our other intranet products, visit the Mercury website or give us a call on +44 845 643 9726.

Read our case studies!

Find out more about how we have helped businesses grow, adapt and evolve with our specialist knowledge of SharePoint, Office 365 and the Microsoft Cloud.

If you want your intranet to perform to its optimum level then you need to include analytics as part of your strategy. 

Recent research suggests that 90% of intranets fail due to them being managed inefficiently and through businesses not being aware of intranet analytics. 

That’s why we have developed our new product Mercury Analytics 2020 so that you can get the most out of your intranet. 

Based on our original analytics product, Mercury Analytics 2020 brings a whole host of new features that improves the insight you can gain into your intranet usage.

Carry on reading to find out more!

Mercury Analytics 2020

Our popular analytics product, bundled with Mercury, has been updated to include date slicers, document metrics and improvements to every dashboard in the pack. 

Our new and improved analytics feature now includes; 

● Cloud hosted in Azure

● User journey easy to identify

● User activity either named or anonymous

● Navigation metaphors in Mercury analysed in detail

● Document usage from geographical and intranet locations

● Custom reporting through Microsoft Power BI and Microsoft Excel

● Open format for your reporting tools

● Easily updatable to capture your specific information

How to use Mercury analytics to measure the effectiveness of your Mercury intranet

It is crucial that your company understands it’s Mercury analytics so that you can create a collaborative work environment and improve your company’s internal performance. 

Read our in-depth blog post on measuring the effectiveness of your Mercury intranet so that you can get the most out of Mercury Analytics 2020.

Request a Free Mercury Analytics 2020 Demo

Please use the form below to request a demo or chat with us about Mercury Analytics 2020 in more detail. We would love to learn more about your business and show you how our Mercury intranet and analytics can help improve your organisation.

Alternatively, if you would like more information regarding Mercury intranet and analytics visit the Mercury website.

Request Form

Fill out the contact form below to request your FREE Mercury Analytics demo.

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Measuring your intranet through analytics is a crucial part of your internet’s overall effectiveness and success.

According to research, 90% of intranets fail due to them being poorly managed and through businesses ignoring their intranet analytics. 

Therefore, it is crucial that you understand your intranet’s analytics so that you can create a productive work environment and improve your company’s internal performance.

In this blog post, we will show you how the Mercury analytics feature can be used to improve your organisation, including a list of key metrics that you can use to better understand your company’s internal performance. 

This blog post will cover; 

● What intranet analytics are

● Why you should measure intranet effectiveness

● How to measure intranet effectiveness

● 6 Key intranet metrics

What are intranet analytics?

Intranet analytics are information resulting from the systematic analysis of data or statistics. 

They’re a set of metrics that can be used to measure the effectiveness of your intranet and pinpoint areas for improvement. 

Mercury intranet analytics allows you to identify key performance indicators (KPI’s) which can be used by your company to make smart and informed business decisions regarding projects and the future of your organisation.

Why should you measure your intranets effectiveness?

You should measure your intranets effectiveness through analytics so that you can gain an insight into what’s working and what isn’t. As Peter Ducker said ‘if you can’t measure it, you can’t improve it’.

If you’re not tracking and measuring the effectiveness of your intranet, how can you optimise its performance? 

The Mercury analytics feature has been developed with effectiveness in mind, and can help assist you with understanding your intranets performance. 

Since 2017 our analytics product has been shining a light into the darkest corners of our customers’ intranets, providing them with important insights into data which has helped them improve their intranets level of efficiency. 

But knowing which intranet metrics you need to monitor can often be a challenge. 

In the following section, we have made a list of the key intranet metrics you need to know in order to make your intranet a long-lasting success.

6 key intranet metrics everyone should know

Collecting intranet data may seem like a simple task, but knowing which data plays an important role in determining your intranet’s success can often be a challenge.  

The list below contains 6 key intranet metrics that you need to know in order to measure your intranet’s effectiveness. 

1) User Activity

User activity monitoring enables intranet admins to track and collect data on employee actions and behaviour when using your organisation’s intranet. 

Implementing activity tracking allows companies to be more efficient in tracking user intranet activities and can be used to ensure that information and resources are being utilised efficiently. 

User activity is central to our Mercury analytics feature and includes: 

● Number of page views

● Interaction with the navigation features

● News consumption

● Search usage

● Social interaction (likes, shares, etc.)

● Accessing of documents & other resources

2) User Journey

A user journey is a series of steps which represent how a user interacts with your intranet. 

Being able to map or show the steps that a user makes within your platform can help you better understand user behaviour and the decision making process. 

Understanding how users are interacting with your intranet can help you form decisions regarding the taxonomy of your intranet and how it can be developed to support the user decision making process and the interface they will need to accomplish their tasks. 

Mercury analytics can help you to understand the navigation and the page visits made by users in a single session which provides analysis of the click events across the App Bar, Mega Menu, Content Pages and Search.

3) News Consumption

News analysis lets the owners of the communications function understand the reach (the number of people who have seen your content) of the news that they’re creating. 

This is an important metric to know as it can make you aware of the optimal times to post your news content so that it stands the best chance of being seen by your audience. 

Our analytics feature will show you the best place to disseminate news and provide insights into your campaigns performance.

4) Performance

When it comes to performance there are dozens of metrics that can be used to measure how your intranet pages are performing. 

That’s why the Mercury analytics feature only focuses on the key performance indicators that can help you make informed decisions regarding the improvement of your intranets page performance. 

The Mercury analytics feature will look at page load times across browsers and page types and will divide this by the locations that the pages are accessed from. 

It will show issues across browser types and locations, which can help you create suitable pages and content for all your employees regardless of location and device.

 5) Social

A social focused intranet gives your employees more ways to communicate and collaborate. 

Integrating social technology within your Mercury intranet allows for powerful search, multimedia creation and sharing capabilities which creates a more effective way of working. 

By introducing social elements to your intranet you provide a modern alternative to the traditional legacy intranet which was often devoid of social components such as comments, profiles, and the ability for anyone to share digital content.

Our Mercury analytics feature will provide key social metrics which can help you identify areas for campaign improvements.

 6) Documents

Documents are often the primary source of information for your employees to carry out their roles effectively. 

If your employees cannot easily and quickly find information they are going to waste time searching for them and then reproducing that content, leading to multiple copies of information which are then separate entities with their own separate update lifecycles.

With our Mercury analytics feature you can track what documents are being found and opened. 

Document analytics lets the owners of the documents understand who is finding and reading their documents. This is an important metric to know as it can make you aware of the optimal times to post your news content so that it stands the best chance of being seen by your audience. 

As a further extension to our Mercury Analytics offering, we also provide our docCentrum product which provides document owners with the ability to task staff with optional and mandatory reads of important company information. The tasks are fully tracked and reported on, providing you with an audit trail of who has completed their tasks and who hasn’t and provides an overview of company standards compliance.

Ready to adopt your new Analytics Dashboards?

We hope you enjoyed learning how analytics can measure the effectiveness of your intranet. We strongly believe that our Mercury intranet and analytics feature would be a very valuable asset to your business.

Get in touch with us to speak to a friendly member of our team. 

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When it comes to the word ‘intranet’ many of us are often left confused, especially when the word ‘SharePoint’ is chucked into the mix.  

To help clear this confusion, we have put together a list of Mercury intranet examples to showcase its capabilities and how it can benefit your business. 

In this article we will cover;

● Benefits of an intranet

● What an intranet should include

● Example of a good intranet

● Mercury intranet examples

Carry on reading below to learn more about Mercury intranets.

What are the benefits of an intranet?

Intranets have revolutionised the workplace, providing a virtual community where employees can exchange information, manage projects and communicate.

Intranets are a tool that many companies are adopting and are a great way to increase productivity in the workplace.

There are many benefits that an intranet can bring to your organisation including the top 5 that we have put together in our blog post.

But what should an intranet include?

In the following section we discuss the key components of a good intranet.

What should an intranet include?

An intranet should include features that connect employees, support their activities and provide a place where they can find essential company information.

Every intranet will be unique depending on its purpose, however, the essential elements that any intranet should include are; employee directory, news, communities and a communication feature. 

What is an example of a good intranet?

Examples of intranets can come in many shapes and forms. 

However, an example of a good intranet should be one that enables two way communication, keeps employees engaged and provides a “one stop shop” for everything your employees need throughout their working day.

To showcase the benefits that an intranet can bring to your organisation, we have included some great examples of Mercury intranets. 

Intranet Examples: Mercury Intranet

Mercury is a modern easy to use intranet that sits within your Microsoft SharePoint online which is part of your Microsoft Office 365 environment.

Over the years, Mercury intranet has helped many businesses grow and adapt to a modern way of working and has enhanced employee collaboration and communication within the workplace. 

But without much knowledge or exposure to intranets, it is probably hard to picture what an intranet looks like and how it can be used to optimise your business. 

Luckily for you, we have compiled a list of Mercury intranet examples so that you can see how a Mercury intranet, based in SharePoint Online, can benefit your business. 

Home Page

One of the most important attributes of any intranet is it’s homepage, and it’s important to understand how this can work to optimise the workplace. 

Once you recognise the power of an intranet homepage, you will begin to learn how many uses you will find for it. 

Our Mercury intranet has been developed with key intranet features in mind, and provides attributes which aim to enhance collaboration and communication. These include; people directory, news & updates, multi-step wizard, calendar and much more! 

There is no ‘one size fits all’ approach when it comes to an intranet, that’s why Mercury lets you customise your intranet to suit your business and pick features that you wish to incorporate.  

People Directory

The people directory is another important and frequently used feature of every intranet. It’s an essential tool that is used by organisations to connect employees across the business and to encourage teams to work in a more collaborative way.  

As people are the most essential asset in any organisation, it’s important to supply them with the correct tools to help them work better (and smarter). 

Mercury intranet allows employees to do just that with its people directory feature which helps staff easily locate, connect and collaborate with employees across the business.

News & Updates

The effects of poor communication can be costly to a business and is often the result of an inability to communicate company values to a team.

Sharing company news is an essential part of maintaining employee engagement and should be used as a way to keep your employees on the same page about your business. 

The Mercury news & updates feature allows your business to bring corporate, departmental and function news to the centre of your intranet so that your employees never miss an update!

Document Center

To increase communication and collaboration, information needs to be managed efficiently. 

That’s why Mercury intranet can be integrated with our additional product docCentrum. 

docCentrum has a built in, fully secured, document management capability built upon SharePoint online and SharePoint On-Premises, and allows the standardisation of document creation, storage, retention and access processes across your organisation

It also works as a compliance tool, to help your organisation simplify the management of important legal documents.  

To learn more about the features and benefits of our document center, visit our Mercury intranet website.

Want to learn more about Mercury intranet?

If you would like to learn more about Mercury intranet and how it can benefit your business visit the Mercury website or drop us an email info@id-live.com.