The Problem:
The National Portrait Gallery, a charitable organisation with the world’s largest collection of portraits from the Middle Ages to the present day, faced the challenge of connecting their staff working across multiple locations. To address this issue, they sought a solution to enhance communication and collaboration within their Digital Workplace. They turned to Intelligent Decisioning for their Mercury communication and collaboration platform to serve as the gateway to achieving their goals.
- The National Portrait Gallery is a charitable organisation with the world’s largest portrait collection.
- Faced challenges in connecting staff across multiple locations.
- Sought a solution to enhance communication and collaboration within their Digital Workplace.
- Turned to Intelligent Decisioning for their Mercury communication and collaboration platform.
- Aimed to use Mercury as a gateway to achieving their communication and collaboration goals.
Our approach
Intelligent Decisioning engaged with key stakeholders at The National Portrait Gallery to fully understand their requirements and demonstrate how Mercury intranet product could effectively meet their present and future needs. The primary deployment of Mercury was swiftly completed in just one day. Working closely with representatives from Internal Communication and Human Resources, Intelligent Decisioning carefully configured the platform to create a world-class Digital Workplace for the organisation.
Working with id and their Mercury product enabled us to quickly and efficiently deploy a Digital Workplace for our staff that made them feel part of one organisation.
Nicky Dowland, National Portrait Gallery
Our solution
Leveraging Mercury as a modern SharePoint platform, our solution offered deep integration with Microsoft Teams, Exchange for Emails and Calendar, To-Do, and other relevant tools. By seamlessly adding Mercury as an app to the top of the main Teams navigation bar, Intelligent Decisioning ensured easy access without the need to switch applications. Additionally, Intelligent Decisioning implemented a Mercury Teams webpart that allowed SharePoint pages to provide personalised views of the Microsoft Teams that the user was a member of, further enhancing collaboration.
The outcome
The implementation of the Mercury Intranet brought significant value to The National Portrait Gallery. The organisation now enjoys improved communication and collaboration across different locations, fostering a more integrated and efficient working environment. As a dedicated partner, Intelligent Decisioning continues to support The National Portrait Gallery, facilitating their journey towards greater connectivity and productivity within the Digital Workplace.
