We take immense pride in our commitment to empowering organisations with cutting-edge intranet solutions. Recently, we had the privilege of collaborating with Rainbows Hospice, which provides expert palliative and end-of-life care for babies, children and young people at our hospice, at home or in hospital – supporting families across Leicestershire, Nottinghamshire, Derbyshire, Lincolnshire and Northamptonshire.
We really enjoyed working closely with Rainbows Hospice to bring this vision to life—modernising their intranet and tackling their document management challenges in a joined-up way.
The new solution brought together a powerful combination of elements to fulfil Rainbows Hospice objectives:
The Components of Success
Mercury Intranet: This state-of-the-art intranet platform, built on SharePoint, not only provided a modern and visually appealing interface but also perfectly aligned with their branding. It gave colleagues easy access to news, information, integrated business systems, and collaboration tools.
docCentrum Document Management: In their pursuit of more efficient and secure document management, Rainbows Hospice upgraded their back-end document storage system to docCentrum. This transformation ensured that colleagues could access the correct and up-to-date versions of documents swiftly and securely.
Power Platform: To further streamline operations and foster productivity, web-based forms were replaced with PowerApps, introducing automation and approval processes across various core business functions. Power Automate was also utilised to streamline workflows efficiently.
The Impact Unveiled
Rainbows Hospice has seen significant improvements following the implementation of the new solution. A modern intranet now provides a central hub for news, systems and collaboration, with an intuitive experience that makes information easy to find.
docCentrum ensures document accuracy and control, enabling staff to access trusted information quickly while supporting compliance requirements.
Automated workflows and digital forms have streamlined key processes, reducing manual effort and improving efficiency across the organisation.
A Partnership Built on Continuous Improvement
We’re proud to have Rainbows Hospice as a Mercury Intranet customer and to play a part in their ongoing success. Our focus remains on delivering the best possible intranet experience, backed by continual investment in new features and enhancements to meet evolving organisational needs.
This project highlights the impact of strong collaboration and clear vision. Rainbows Hospice set out to create a modern, effective intranet that reflects their mission—and together, that ambition has been successfully realised.
Sue Clark, Rainbows Hospice said
How do you think the project went?
“Everyone had an excellent relationship with Nik. He suggested ideas to improve our wants. We were comfortable trying and failing in order to learn and felt supported by Nik at all times. Having the requirements, style guide from our own Marketing team and Nik’s input meant that we were able to provide a quality product but one that was simple to maintain and train.”
“We are a technically imature company but once we had our head around the product we have very quickly been able to build and try different options. It is straightforward to use and we are building our skills quickly as a result”
Book a free demo today!
To experience the transformative power of Mercury Intranet, we invite you to book a free demo and embark on your own journey toward a modern and efficient intranet.



