Mercury Enterprise
The Complete Digital Workplace Platform
Everything included in Mercury Core – ID Live, plus operational communications, service management and enterprise-scale navigation capabilities that make your intranet indispensable to employees every day.
When employees rely on your intranet to stay informed, access services, find resources and complete tasks, it becomes more than a communication platform. It becomes the digital front door to your organisation.
Mercury Enterprise extends the people-focused engagement capabilities of Mercury Core with powerful operational features, service communications, knowledge delivery and enterprise navigation tools, creating a complete employee experience platform built on Microsoft 365.
Why Choose Mercury Enterprise?
Most intranets focus on publishing information.
Mercury Enterprise helps organisations communicate more effectively, support employees more efficiently and deliver a truly connected digital workplace experience.
By combining communications, collaboration, service delivery and content management into a single platform, Mercury Enterprise becomes the place employees visit every day.
Everything in Mercury Core Plus…
Announcements
Deliver high-visibility organisational updates, critical communications and business messaging directly to employees.
Ensure important information reaches the right audience at the right time through targeted, engaging announcements.
Benefits
Improve communication effectiveness
Increase employee awareness
Support organisational change initiatives
Reduce communication overload
Service Updates
Keep employees informed about IT services, planned maintenance, business applications and operational status.
Provide transparency around service availability and minimise user frustration.
Benefits
Improve service visibility
Reduce support calls
Enhance user confidence
Support operational communications
Tips
Surface helpful guidance, hints, best practices and recommendations throughout the digital workplace.
Support learning, adoption and continuous improvement without overwhelming users.
Benefits
Improve user adoption
Encourage best practice
Reduce training overhead
Support change management
Helpdesk
Provide employees with a central location to access support information, service resources and assistance.
Create a seamless support experience directly within the intranet.
Benefits
Improve employee self-service
Reduce support team workload
Increase service visibility
Enhance employee experience
Timeline
Present projects, initiatives, milestones and organisational activities using engaging visual timelines.
Help employees understand progress and stay connected to organisational change.
Benefits
Improve project visibility
Support change communications
Increase engagement
Make complex information easier to understand
Digital Asset Manager
Create a central location for storing, organising and finding corporate images, videos, brand assets and marketing materials.
Enable teams to quickly locate approved content while maintaining consistency and governance.
Benefits
Centralise digital assets
Improve content governance
Increase asset reuse
Support branding consistency
MegaNav
Deliver a powerful enterprise navigation experience across complex SharePoint and Microsoft 365 environments.
MegaNav helps employees quickly discover the information, applications, services and resources they need regardless of where they are located within the digital workplace.
Benefits
Simplify large SharePoint environments
Improve information discovery
Reduce navigation complexity
Increase productivity
Business Outcomes
Mercury Enterprise helps organisations:
✅ Create a single destination for employees
✅ Improve internal communications
✅ Support operational service delivery
✅ Increase adoption of Microsoft 365
✅ Reduce support desk demand
✅ Enhance employee productivity
✅ Strengthen governance and consistency
✅ Improve engagement across the organisation
✅ Support large and complex digital workplace environments
✅ Deliver a modern employee experience platform
Ideal For
Enterprise Organisations
Support thousands of employees with a scalable, highly organised digital workplace.
IT Departments
Deliver service communications, support information and employee self-service capabilities.
Internal Communications Teams
Reach employees with targeted, engaging and measurable communications.
Multi-Site Businesses
Provide a consistent experience across departments, locations and business functions.
Regulated Organisations
Improve governance, information access and communication consistency.
A Complete Employee Experience Platform
Mercury Enterprise combines communication, collaboration, service management, knowledge sharing and employee engagement within a single Microsoft 365-powered solution.
Built on the strong foundations of Mercury Basic and the engagement capabilities of Mercury Core, Mercury Enterprise delivers a comprehensive digital workplace platform that employees rely on every day.
From organisational announcements and service updates to enterprise navigation and digital asset management, Mercury Enterprise helps transform SharePoint into the digital heart of your organisation.
Why Intelligent Decisioning?
We’ve spent years helping organisations realise the full value of Microsoft 365.
Mercury combines proven intranet best practice, exceptional user experience design and deep Microsoft expertise to deliver digital workplaces that employees genuinely want to use.
With Mercury Basic, you can move beyond a collection of disconnected SharePoint sites and create a single, consistent destination for information, people and services.
